Legal
Cookie Policy
This page explains how Cindermark uses cookies on our website, what information is collected, and how you can manage your preferences. We aim to keep this straightforward and easy to act on.
Last updated: 12 May 2025
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to remember certain information about your visit — such as your preferences or session state — so that the experience works as expected the next time you return.
Most websites use cookies in some form. They do not typically contain personal details like your name or payment information. They are stored locally on your browser and can be managed or removed through your browser settings.
On this site, cookies help us keep the site functioning properly, understand how visitors navigate our pages, and — where you have agreed — support relevant advertising. We describe each category below.
Cookie Categories We Use
Essential Cookies
Always ActiveThese cookies are necessary for the website to work. Without them, core functionality such as navigation and security would not operate correctly. They cannot be turned off.
- Session management and authentication state
- Security and fraud prevention
- Remembering your cookie consent choice
Duration: Session to 12 months depending on type
Analytics Cookies
These cookies help us understand how visitors interact with our website — which pages are viewed most often, how long people stay, and where they navigate next. The data is aggregated and does not identify individual visitors.
- Page view tracking
- Navigation flow analysis
- Session duration measurement
Duration: Up to 24 months
Marketing Cookies
These cookies are used to show content and ads that may be relevant to you on other platforms, based on your visit here. They are set by third-party advertising networks and follow their own data practices.
- Retargeting and remarketing
- Ad performance measurement
- Cross-site tracking (third-party)
Duration: Up to 12 months
Preference Cookies
These cookies remember settings you have chosen, such as your region or language preference, so that you do not need to configure them again on your next visit.
- Language and region settings
- Display preferences
- Previously viewed content markers
Duration: Up to 12 months
Third-Party Services
Some cookies on this site are set by third-party services that we use for analytics and advertising. Each of these services has its own privacy and cookie policy.
Google Analytics
Aggregated website usage data. Governed by Google's privacy policy.
Meta Pixel
Ad performance tracking on Facebook/Instagram. Governed by Meta's data policy.
Google Ads
Conversion tracking and remarketing. Governed by Google's advertising policies.
Your Cookie Preferences
Use the controls below to manage which cookie categories you accept. Changes are saved to your browser and sync with our cookie banner on the main site.
Essential Cookies
Required for the site to function. Cannot be disabled.
Analytics Cookies
Help us understand how visitors use this site.
Marketing Cookies
Used for ad personalisation across platforms.
Preference Cookies
Remember your settings between visits.
Managing Cookies in Your Browser
You can also manage or delete cookies directly through your browser. Below are instructions for the most commonly used browsers.
Google Chrome
1. Open Chrome and click the three-dot menu in the top-right corner.
2. Select Settings, then scroll to Privacy and security.
3. Click Cookies and other site data.
4. Choose your preferred setting, or use See all site data and permissions to remove specific cookies.
5. To delete all cookies, click Clear all data.
Mozilla Firefox
1. Open Firefox and click the menu icon (three horizontal lines) at the top right.
2. Go to Settings → Privacy & Security.
3. Under Cookies and Site Data, click Manage Data.
4. Search for a specific site or click Remove All to clear all cookies.
5. Confirm and restart the browser for changes to take effect.
Apple Safari
1. On a Mac, open Safari and click Safari in the menu bar, then Settings.
2. Go to the Privacy tab.
3. Click Manage Website Data to see and remove cookies per site.
4. On iPhone/iPad, go to Settings → Safari → Clear History and Website Data.
5. You can also enable Block All Cookies for maximum restriction.
Microsoft Edge
1. Open Edge and click the three-dot menu in the top-right corner.
2. Go to Settings → Privacy, search, and services.
3. Under Clear browsing data, click Choose what to clear.
4. Select Cookies and other site data and click Clear now.
5. For per-site control, use Cookies and site permissions in the left menu.
On mobile browsers, cookie settings are typically found within the app's Settings or Privacy section. Steps may vary slightly depending on your device and browser version.
Your Rights and Controls
Withdraw Consent
You may change or withdraw your cookie consent at any time using the preference controls above. Your updated choices will be stored in your browser.
Access Information
You have the right to ask what information we hold about you. Write to us and we will respond within a reasonable time, consistent with Malaysian data protection practices.
Effect of Disabling
Disabling non-essential cookies will not prevent you from using this site, though some elements — such as remembering your settings — may not function as intended.
Questions
If you have questions about our use of cookies or your personal data, contact us at [email protected].